SourceTraq is provided at no cost to users, focusing on delivering valuable insights and metrics without financial barriers. While revenue generation is not its primary motive, ongoing improvements and support necessitate significant maintenance efforts. Contributions and support from the user community are welcomed to ensure its continued development.

Currently, SourceTraq is entirely free and does not offer a premium version. We strive to address critical issues as promptly as possible, with most resolution efforts completed within the same week.

Anyone interested in contributing to SourceTraq's development is encouraged to do so. Developers can submit pull requests for bug fixes or new feature requests. Development guidelines can be found on our GitHub page under the relevant sections.

SourceTraq supports popular platforms such as BitBucket, GitHub, and GitLab. If you have a specific repository in mind that you would like to see integrated, please reach out to us with your request, and we will consider it for future updates.

SourceTraq retrieves data through APIs provided by integrated platforms. Sometimes, data may not be displayed due to issues with API responses, indexing, or access permissions. If you encounter such problems, it may be helpful to consult with your repository administrator to ensure that everything is set up correctly.

As a free tool maintained by a single developer, response times may vary based on the volume of inquiries and other commitments. When reaching out for support, please be as detailed as possible about the issue, including relevant screenshots or error messages, to facilitate a quick resolution.

SourceTraq requires no permissions for integration unless connecting with BitBucket Data Center. For this specific scenario, permission to access the site is necessary, as it uses the authentication established by your browser. This approach enhances security and simplifies the integration process.

To resolve network errors, make sure you are logged into your repository from your browser and that you are using the correct URL format (http:// or https://). It’s crucial to provide the base URL rather than specific page URLs. For instance, use https://repo.yourcompany.com instead of https://repo.yourcompany.com/specific-page. Incorrect URLs could lead to connectivity issues.

Ensure that you are logged into your repository from the same browser. If issues persist, click 'Grant permission' on the 401 error page. Sometimes, your access can be revoked which may cause this error. For further assistance, check GitHub issue #214.

Make sure that you are logged into your repository using the same browser. If you continue to face authentication issues, reach out to the developer with a screenshot of the error or console details for further assistance.

Verify that you're logged into your repository in the same browser window. If CORS issues arise, consider upgrading your browser. If problems continue, contact the developer for additional support. Unfortunately, the exact cause of the CORS issue may not be reproducible.

Yes, SourceTraq is available as a browser extension for popular web browsers including Chrome, Firefox, Edge, and Opera. You can successfully install and use it in any of these browsers to facilitate integration.

Yes, SourceTraq enables integration with multiple instances. After logging in through your browser, you can seamlessly switch between instances by clicking on the repository domain name displayed in the extension’s header, allowing easy access to various instances.

The Pull Request Aging module provides a detailed view of open PRs, highlighting their age, total count, and contributors. It helps teams identify bottlenecks and prioritize reviews effectively.

The PR Aging metrics include average age, max age, total count of open PRs, and the number of unique contributors. These metrics help assess the efficiency of the review process.

The PR Aging chart visually represents the age of open PRs using colors: red indicates the oldest PRs needing attention, yellow represents those in a transitional phase, and green shows the newest ones. This helps in quickly identifying which PRs require immediate review.

The Pull Request Analysis module provides insights into reviewer performance, contribution metrics over time, and PR statuses, allowing teams to manage workflows more effectively.

The Top Reviewers chart displays reviewer performance over a specified period, including the count of approved PRs and average ages of those PRs. This helps in understanding who the most effective reviewers are.

The Pull Requests chart summarizes PR activities by showing total created, merged, and declined PRs. It helps assess overall team contribution and engagement.

The Author Wise Metrics table includes individual contributor data such as total commits, PRs raised, merged PRs, declined PRs, and average metrics like lag and approval times. This allows for a detailed evaluation of each contributor's performance.

Individual PR metrics can be accessed by clicking on a specific PR in the Author Wise Metrics table. The popover provides details such as the PR ID, title, state, age, approval times, and reviewer activity, allowing users to analyze PR performance in depth.

The PR Summary Table includes key metrics like PR ID, title, state, creation date, age, lag times, assign reviewers, approvals, comments, and activity lag. This comprehensive overview allows for efficient tracking and management of individual PRs.

The Daily Activity Overview bar chart shows metrics such as the number of comments, approvals, and commits for each day, helping to visualize engagement trends over time for a specific PR.

The Reviewer Wise Comments pie chart visualizes the number of comments made by each reviewer, allowing teams to assess collaboration levels and identify contributors who engage actively in discussions around PRs.

SourceTraq does not retain any sensitive data outside of what is necessary for its functionality. It only saves settings, repository URLs, and user profile details, including email addresses, in the browser cache. When using credential-based authentication, it securely stores your provided credentials in the cache. If you've created custom reports, the schemas for these reports will also be saved. For further details, please refer to our Privacy Policy page.

SourceTraq exclusively saves your data in your local browser storage. It does not transmit any of your information outside of your browser environment. Furthermore, no credentials or sensitive data are stored elsewhere. For more detailed information on our privacy practices, please visit https://www.sourcetraq.com/privacy-policy.

SourceTraq stores all your information in your browser's local storage without encryption. However, it does not transfer or retain any personal information beyond your browser environment. Additionally, no sensitive credentials are stored externally. Therefore, there are no noted security risks related to the stored data. To learn more about what types of data we handle, please visit https://www.sourcetraq.com/privacy-policy.

Not including author-wise commits may enhance performance by reducing network calls, allowing the tool to operate more efficiently. Including pull request activity metrics provides essential insights into PR activities, which is crucial for team collaboration. Configuring PR commit metrics allows for deeper analysis of each pull request, optimizing your insights.

'No Changes Shown' will display only the current metrics without fetching historical data, streamlining your view. By opting to include previous period data, you gain insights into percentage changes, but this may slightly impact performance.

The settings icon can be found in the top right corner of the interface, just beside the date range picker. Clicking on this icon will access your configuration settings, allowing for quick and easy adjustments tailored to your workflow.

To optimize your settings, consider which metrics are crucial for your analysis. Basic metrics settings impact tool performance significantly; minimizing unnecessary metrics can enhance loading speed and overall responsiveness.

You can back up your configuration settings by utilizing the export feature available in the settings area. After a reinstall, your settings can be restored by importing them from the backup file through the integration screen.

While the frequency of metrics updates is not customizable, adjustments in settings can enhance your overall user experience by ensuring that only the most relevant data is displayed according to your needs. However, saving multiple configurations is not available at this time.

You can adjust settings related to basic metrics, including PR activity metrics and review changes. For assistance, consult the help section available on the website. Currently, advanced configuration options are limited, focusing primarily on the stated settings.

The settings you select directly impact the accuracy of your metrics. Carefully choosing which metrics to include can enhance the relevance and precision of your data analysis. Tweaking settings allows for a more tailored experience, potentially leading to better analysis results.

It's beneficial to review your settings regularly to ensure optimal performance. While there may be default settings, adjusting them to fit your workflow can enhance functionality. Your settings will remain intact during application updates, but it's a good practice to verify them post-update.

Currently, SourceTraq is developed and maintained by a single developer, which can make it challenging to address support requests promptly. Each issue is prioritized based on the details provided and the severity of the query.

The web version of SourceTraq receives updates immediately when issues are addressed for quicker turnaround. However, updates for browser extensions or desktop apps may take longer due to the publication process, which can delay releases unless significant bugs or features are introduced.

At times, specific fixes may apply only to certain browsers or involve minor feature additions. As a result, not all browsers may receive updates simultaneously. Typically, updates will roll out after a month or two, often following extensive testing on one browser first.

To prevent breaking changes from affecting all users, Chrome extensions are updated in phases. They are gradually rolled out to a subset of users before wider distribution. You can either wait for the automatic update or manually refresh by visiting the "chrome://extensions" page and clicking 'update'.

You are welcome to suggest new features by submitting a detailed request on GitHub. Feature prioritization will depend on current workload. If you urgently need a specific feature and are open to a one-time contribution, please contact the developer directly to discuss further.

Currently, SourceTraq is optimized for use with Chrome, Firefox, Edge, and Opera, although it can also function with other browsers, albeit with some limitations. It has been reported to work well with Vivaldi, though it is not officially supported at this time. Additionally, SourceTraq can be integrated as an app in various environments.

Given that there is only one developer, it is challenging to accommodate one-on-one video calls. It is recommended to submit a support ticket with detailed information on GitHub. Alternatively, you can use the GitHub discussions to ask your questions.

There is no fixed schedule for releases; they typically occur on weekends. However, major bug fixes may lead to releases on other days. For feature releases, users will receive notifications in SourceTraq indicating the expected timeline.

Requests depend on the developer's availability and urgency. If a feature is essential for SourceTraq, it will need to be applicable for a broad range of users. Requests that serve niche purposes for individual users may not typically be addressed.

SourceTraq is free for personal and professional use. While the source code is available on GitHub, you are welcome to customize it for your company's needs. For specific use cases, please reach out to the developer.

The SourceTraq Web version was developed to facilitate user testing and to ensure faster resolution of significant bugs. With this Web version, updates can be deployed immediately, granting users access to new features daily. Additionally, those unable to install the application can utilize the SourceTraq Web interface through available integrations.

The SourceTraq Web version is still in its early stages and is frequently updated whenever changes are made, which means some might not have undergone extensive testing. This could lead to temporary bugs that will be promptly addressed in future updates.

Yes, SourceTraq can be hosted using static pages, allowing for minimal code adjustments based on your existing repository setup. This enables you to run SourceTraq within your data center.

Like the browser extension, SourceTraq Web stores its data in your browser's cache. It operates as a static site hosted online, without utilizing server or cloud-based data storage.

Switching between SourceTraq Web and the Extension is straightforward. Simply click on 'Web' located at the top right corner of the page. If you encounter issues with SourceTraq Web, you can access the extension settings by right-clicking the SourceTraq icon in your browser and selecting 'Options' for Chrome, or by navigating to 'Manage Extension' -> 'Options' tab for Firefox.

The SourceTraq Web application can function as a standalone tool or be integrated with the extension. In the latter case, all settings are retained within the extension, while the Web version communicates with it to display your stored data.

SourceTraq Web offers a variety of functions akin to the extension, focusing on metrics, user analytics, and repository insights. Users can access comprehensive metrics and analytics to optimize their development workflow.

SourceTraq Web is designed to be compatible with most contemporary web browsers, including Google Chrome, Mozilla Firefox, Microsoft Edge, and others. However, specific functionalities may vary slightly based on the browser used.