Currently, SourceTraq is developed and maintained by a single developer, which can make it challenging to address support requests promptly. Each issue is prioritized based on the details provided and the severity of the query.

The web version of SourceTraq receives updates immediately when issues are addressed for quicker turnaround. However, updates for browser extensions or desktop apps may take longer due to the publication process, which can delay releases unless significant bugs or features are introduced.

At times, specific fixes may apply only to certain browsers or involve minor feature additions. As a result, not all browsers may receive updates simultaneously. Typically, updates will roll out after a month or two, often following extensive testing on one browser first.

To prevent breaking changes from affecting all users, Chrome extensions are updated in phases. They are gradually rolled out to a subset of users before wider distribution. You can either wait for the automatic update or manually refresh by visiting the "chrome://extensions" page and clicking 'update'.

You are welcome to suggest new features by submitting a detailed request on GitHub. Feature prioritization will depend on current workload. If you urgently need a specific feature and are open to a one-time contribution, please contact the developer directly to discuss further.

Currently, SourceTraq is optimized for use with Chrome, Firefox, Edge, and Opera, although it can also function with other browsers, albeit with some limitations. It has been reported to work well with Vivaldi, though it is not officially supported at this time. Additionally, SourceTraq can be integrated as an app in various environments.

Given that there is only one developer, it is challenging to accommodate one-on-one video calls. It is recommended to submit a support ticket with detailed information on GitHub. Alternatively, you can use the GitHub discussions to ask your questions.

There is no fixed schedule for releases; they typically occur on weekends. However, major bug fixes may lead to releases on other days. For feature releases, users will receive notifications in SourceTraq indicating the expected timeline.

Requests depend on the developer's availability and urgency. If a feature is essential for SourceTraq, it will need to be applicable for a broad range of users. Requests that serve niche purposes for individual users may not typically be addressed.

SourceTraq is free for personal and professional use. While the source code is available on GitHub, you are welcome to customize it for your company's needs. For specific use cases, please reach out to the developer.